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DCDC21 FAQ

1. Conference fees 

Conference ticket costs:

Conference tickets will give access to the full five days of the event. There are no day ticket options available.

  • DCDC21 early bird (UK and Northern Ireland): £45 +VAT (£54) This ticket option is open to colleagues based in  the UK and NI only.
  • DCDC21 early bird (International): £45 This ticket option is for delegates that are based outside of the UK and Northern Ireland.

*** Early bird tickets will be available up to Monday 31 May 18:00 (BST) only

  • DCDC21 delegate (UK and Northern Ireland): £60 +VAT (£72) This ticket option is for delegates that are based within the UK and Northern Ireland.
  • DCDC21 delegate (International): £60 This ticket option is for delegates that are based outside of the UK and Northern Ireland.

Please ensure you select the correct ticket. You may have your order cancelled and will be asked to re-register if you select the wrong option. All fees must be paid in full before the conference takes place.

 

2. How do I register for the conference?

Registration for the conference can be done online via Eventbrite.

 

3. How do I select the sessions I wish to attend?

There is no individual registration for the different parallel sessions of the conference and you do NOT need to inform the conference organisers of the sessions you intend to attend. Joining details for all sessions will be available within the conference platform.

Some workshops may have limits on the number that can participate, and we will inform delegates how they can sign up for individual workshops closer to the conference.

 

4. I am a speaker/sponsor at the conference, how do I register?

Speakers do not need to register for the conference. They will receive a joining email as normal the week before the conference starts.

 

5. I am a non-UK resident, do I still have to pay VAT?

Delegates from outside the UK and Northern Ireland will not be required to pay VAT and should pick the ‘International’ ticket option.

 

6. How can I pay by invoice?

To pay by invoice, select your ticket/s and click the ‘checkout’ button. On the next page, under ‘payment method’ select ‘pay by invoice’.

For UK and NI tickets, an invoice will be attached with your confirmation email. International tickets paying by invoice will be sent an invoice by RLUK within 10 working days.

If a PO reference is required to be quoted on your invoice please send this to Melanie.Cheung @ rluk.ac.uk

Please note that if you are paying by invoice then the cancellation policy (see question 7 below) still applies.

 

7. How can I cancel my conference ticket?

Please request a refund via Eventbrite if you wish to cancel your conference ticket.

Cancellations requested on or prior to 18 June 2021 will receive a 100% refund. Cancellations requested after this date will incur a fee of 20% of the original ticket price.

 

8. How do I access the virtual conference platform?

A welcome email will be sent to all delegates a few days before the conference starts, which will have instructions on accessing the virtual event platform.

We will send delegates more information about navigating around the platform closer to the event.

Please note Pheedloop does not work with Internet Explorer, therefore you will need to use another browser (e.g. Chrome, Firefox, Safari, Edge) to participate in the conference.

 

9. How do I apply for a bursary to attend DCDC21?

We are pleased to say that bursaries will be available for DCDC21. Further information on bursaries will be published soon on this website.

 

10. Data protection

All registration for the Conference will be managed via RLUK’s Eventbrite account. Personal registration data will  be held and managed in accordance with RLUK’s Data Protection Policy  RLUK will share any customer data with TNA and Jisc as joint Data Controllers upon their request for internal use only for event administration in accordance with RLUK’s Data Protection Policy and for the purposes of the Conference.

Please see the Privacy Notice for further information.

The DCDC21 Conference will be held on the Pheedloop virtual conference platform, therefore attendee data will be stored by PheedLoop and you can find out more on their privacy policy at https://pheedloop.com/more/privacy

 

12. Code of conduct

DCDC21 is dedicated to providing a harassment-free conference experience for everyone, regardless of sex, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religion (or lack thereof).

We do not tolerate harassment of conference participants in any form. Sexual language and imagery is not appropriate on the virtual conference platform, on Twitter and other online media. Conference participants violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the conference organisers. If you are being harassed, notice that someone else is being harassed, or have any other concerns, please bring this to the attention of the conference organisers immediately.