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1. Conference fees 

Conference ticket costs:

Full conference + evening events: £185 (£228.30 inc. VAT and Eventbrite fees)

Full day conference: £100 (£126.30 inc. VAT and Eventbrite fees)

Day delegate: £60 (£76.74 inc. VAT and Eventbrite fees)

Pre-conference reception: £25 (£32.44 inc. VAT and Eventbrite fees)

Conference dinner: £60 (£76.74 inc. VAT and Eventbrite fees)


2. How do I register for the conference?

Registration for the conference can be done online via Eventbrite

Please select all the tickets that you require – this may require you to select more than one ticket.

Example 1: If you will be attending the full conference and both evening events then select the ‘Full Conference + evening events’ ticket.

Example 2: If you will be attending the full conference only and none of the evening events then select the ‘Full day conference’ ticket.

Example 3: If you will be attending on 20 November and the pre-conference evening reception then select BOTH the ‘Day delegate – Tue 20 Nov’ and ‘Pre-conference reception’ tickets.

Example 4: If you will be attending the full conference, both evening events and the BMAG workshop then select ‘Full Conference + evening events’ and ‘BMAG workshop’ tickets.

If selecting more than one ticket you will be required to fill in information for all. Complete your details for the first ticket and then use the ‘copy data from’ dropdown option to automatically populate information on subsequent tickets.

Monday 19 November workshop tickets can only be ordered alongside a full conference, full day conference or day delegate ticket.


3. How do I select the sessions I wish to attend?

On the registration form you will be asked to select the sessions that you are ‘most likely’ to attend. This will help us to allocate rooms for sessions. If you change your mind you do NOT need to inform us of this as we will not have registration lists for individual sessions.

Please note that numbers are limited for the pre-conference workshops on Monday 19 November, therefore we would advise delegates to register early if they wish to attend one of these workshops. If there are no tickets available for your preferred workshop please e-mail to be added to the waiting list.

Please also note that numbers are limited for the workshops W1-W4 during the conference. Places are NOT bookable in advance but will be issued on a first-come, first-served basis on the day. Depending on the demand, delegates may find that they are unable to attend their chosen workshop.


4. I am a speaker at the conference, how do I register?

Speakers will be sent a promotional code. After you have selected your ticket/s scroll to the bottom of the ticket listing and click on ‘enter promotional code’ which will apply a discount to the relevant tickets.

Please note that speaker discounts do not apply for the evening events.


5. I am a non-UK resident, do I still have to pay VAT?

Conferences that take place in the UK are liable for UK VAT as they are classified under VAT legislation as ‘services supplied where performed’ and therefore VAT of the country hosting the conference must be charged. Overseas delegates must pay the VAT charged on their invoice initially but can potentially reclaim this back from the UK VAT office.

For information on reclaiming VAT see HMRC Reference: Notice 723A (November 2010) “Refunds of VAT in the European Community for EC and non-EC businesses” which can be obtained from


6. How can I pay by invoice?

To pay by invoice, select your ticket/s and click the ‘checkout’ button. On the next page, under the ‘payment’ category select ‘pay by invoice’ as the payment method.

Eventbrite will include an invoice in their confirmation e-mail. PLEASE DISCARD THIS INVOICE as RLUK will issue an invoice to you under separate cover.

Please note that if you are paying by invoice then the cancellation policy (see question 7 below) still applies.


7. How can I cancel my conference ticket?

The conference is often oversubscribed so we would be grateful if you could inform us as soon as possible if you are no longer able to attend.

In order to obtain a refund you must request a cancellation, by e-mail to, by Monday 22 October. Unfortunately, we will not be able to refund any cancellation requests made after this date.


8. Where can I find out about accommodation near the conference venue?

We have provided a list of nearby hotels on the delegate information page.


9. Filming disclaimer

Please be advised that photography and filming will take place at this event. The footage will be used by RLUK and The National Archives in future promotional material and publications.

Attendance at the Discovering Collections, Discovering Communities conference constitutes the registrant’s consent for RLUK and The National Archives to photograph/film and use their image and likeness without further notification.


10. Data protection policy

For the purposes of relevant Data Protection legislation, RLUK is the data controller for DCDC event data. This will be held and managed in accordance with RLUK’s Data Protection Policy, please see for further information.

Registrant data will be shared with The National Archives for internal use only for event administration. A selection of registrant data will be published on delegate lists which are made available before and during the event.